Who we are

Our website address is: https://www.shenlingglobal.com.

What personal data do we collect, and why do we collect it?

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you submit information through our contact forms, we collect the data you provide—such as your name, email address, phone number, and any message content—in order to respond to your inquiries or provide requested support. This information is not shared with third parties for marketing purposes and is used solely for communication-related to your request. We retain this data only for as long as necessary to fulfill the purpose of the contract and to comply with any legal or administrative requirements.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who do we share your data with? How long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except that they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where do we send your data?

Visitor comments may be checked through an automated spam detection service.

Your contact information

We collect your contact information only when you voluntarily provide it through forms, subscriptions, or other direct interactions. This information is used solely to respond to your inquiries or provide requested services.

Additional information

How do we protect your data?

We implement a variety of security measures to maintain the safety of your personal data. These include technical and organizational procedures designed to protect against unauthorized access, alteration, disclosure, or destruction of your information.

What data breach procedures do we have in place?

In the event of a data breach, we follow a defined incident response plan. This includes notifying affected users where required, investigating the breach, and implementing steps to prevent future occurrences.

What third parties do we receive data from?

We may receive information about you from third parties such as analytics providers or business partners. This information helps us improve our services and better understand user needs.

What automated decision-making and/or profiling do we do with user data?

We may use automated systems to analyze user behavior and preferences to enhance your experience on our website. This includes profiling based on browsing activity to personalize content or services. No automated decisions that significantly affect users are made without human oversight.

Industry regulatory disclosure requirements

We comply with all applicable industry regulations and legal disclosure requirements. This may involve sharing data with regulatory or law enforcement authorities when legally obligated to do so.

If you have any questions or concerns about this Privacy Policy, please contact us at global@shenling.com.